FAQ
Here a list of our frequently asked questions. If you cannot find your answer here, please don’t hesitate to call us on 1850–501 101 or email ireland@wvi.org
- How does the catalogue work?
- What do I receive?
- Can you send me a catalogue?
- How do you decide what goes in the catalogue?
- Can I order several cards for one gift?
- Can I pay by cheque or postal order?
- How do I cancel my order?
- Can I order one card for several gifts?
- I have selected no cards. Will I still get a gift certificate?
- Can I order cards to be sent to someone other than myself?
- How quickly will my cards be sent?
- Can I get a blank envelope for the greeting card?
- Can I give my gift to my sponsored child?
- What is included in the price of the gift?
- How is my gift delivered to the recipient in the field?
- How much of the donation reaches the end beneficiary?
- Will my gift be diverted into general funds?
- Why do you use animals in the Gifts Catalogue?
- How do animals have a positive impact on community development?
- How do you make sure that animals don’t damage the environment?
- How do you ensure that the animals are going to be well cared for?
- Payment Issues
- While completing an order I get a session error what do I do?
- The text is too small on the website- please help!
- My technical difficulty isn’t listed here. What should I do?
- Can I order community gifts from other websites?
